Responsible Gaming

Gaming Should Be Entertainment

Live casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. It is important to understand that the house always has a mathematical advantage, and losing is always a possibility. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal age of majority in your province) to participate in online gaming. By accessing our live casino services, you confirm that you meet this requirement and comply with all applicable laws in Canada.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding or lying about your gambling activities to family and friends
• Gambling with money intended for bills, rent, or essential expenses
• Feeling anxious or irritable when not gambling
• Increasing the amount or frequency of gambling over time
• Neglecting work, school, or personal relationships due to gambling
• Experiencing sleep problems or mood changes related to gambling
• Borrowing money to gamble
• Failed attempts to cut back or stop gambling
• Using gambling to escape stress, anxiety, or depression

If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools

Responsible gaming tools can help you maintain control of your gaming experience. Most reputable operators offer:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period
• Loss Limits: Define the maximum amount of money you're willing to lose
• Time Limits: Set reminders or automatic disconnection after a certain period of play
• Reality Checks: Receive pop-up notifications during gameplay to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently restrict your access to gaming accounts
• Account Closure: Permanently close your account if needed

We encourage you to use these tools to maintain responsible gaming habits. Contact our customer support team to activate any of these features.

Support Organizations in Canada & Beyond

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides evidence-based resources and support for problem gambling in Canada
• Gamblers Anonymous
  A free, peer-support program available across Canada with meetings and resources

International Resources

• US – National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• UK – GamCare
  Website: www.gamcare.org.uk
  Free, confidential support and counselling
• UK – GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling and support services

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized health condition, and support is available.

Contact one of the organizations listed above, speak with a healthcare provider, or call a helpline. Recovery is possible, and you don't have to face this alone.

Remember: Gaming should always remain fun and within your means.